Frequently Asked Questions

About JBT

Why choose JBT?

JBT is a leading global full-solution provider within food processing, offering a broad portfolio of products, such as portioners, freezers, chillers, fryers, cookers and ovens. As your committed partner, we will provide you with a tailored process and high-quality machinery to increase yield and capacity in your production line. Together, we can create an even more competitive product and a production line performing to the optimum level.

How long has JBT been an equipment supplier to the food processing industry?

60 years. We have installed more than 7500 Frigoscandia freezers, 1500 cookers and ovens, 400 DSI systems and 3500 injectors and massagers.

What brands are included in JBT’s portfolio?

Frigoscandia, Stein, DSI, Double D, Formcook, Avure, Schröder, alco, XVision, Proseal, Prime Equipment Group, TIPPER TIE and FTNON.

Where can I buy your machinery?

Please contact your local sales office to make an order.

How does JBT work with sustainability?

JBT’s purpose is to help our customers succeed in the marketplace by giving them solutions to make better use of the world’s precious resources. Optimizing the use of natural resources means doing business responsibly and wisely. We help our customers achieve both through automation, electrification, and efficiency. We help our customers produce great food with a low carbon footprint by providing zero-emissions equipment maximizing food yield, JBT is engineering solutions today that are moving our world toward a more sustainable tomorrow – we are Making it BETTER. The JBT DSI 812 reduces food waste, saves energy, and reuses water, making your process more sustainable.

Here are some other target areas in our sustainability work:

• Environmental and social impact of products: We manage and mitigate the impact products have on the environment and communities with a strategy towards a more environmentally or socially beneficial product portfolio.
• Our climate strategy defines JBT’s approach to reducing greenhouse gas emissions across operations while managing physical and transition risks related to climate change.
• Talent attraction and development: We use policies and practices to attract and develop high-quality talent with the right skills to deliver on current and future business needs.
• Diversity, equity and inclusion: We use policies and practices that create a welcoming environment for all employees, regardless of differences in race, color, gender, backgrounds, beliefs, abilities and experiences, to fulfil their potential.

Read more about JBT’s ESG strategy here.

Do you offer equipment for consumers?

No, we only offer solutions for professional food manufacturers.

What is the minimum capacity for your solutions?

We offer food processing equipment solutions starting at a capacity of 200 kg/hour.

Can I test my products in your machinery?

Yes, you can test your product in our Food Tech Centers. If you can’t come to us, we also offer product demonstrations via live video. These remote sessions provide a valuable and convenient product demonstration and customer experience. We can also provide on-site demonstrations in your facility. All of our tests are conducted in a factory environment similar to yours. Request a trial.

Where is JBT located?

JBT is a global brand with a local presence. We have sales and service offices all around the world. Find your local office.

DSI 812 and Waterjet Technology

What types of food can I process with your DSI 812 Portioner?

Almost any food! The DSI 812 Waterjet Portioner is suitable for the full range of poultry, meat, plant-based and seafood proteins as well as cakes and vegetables products. 

What kind of applications can I run in your equipment?

Almost any kind! There are no limits with the JBT DSI 812 Waterjet Portioner. Our machinery is flexible to facilitate with quick turnarounds and scalability in your production line. You can easily change the processed application when needed. Here are some examples of common cutting strategies and applications that our existing customers are creating:

• Poultry parts, fillets, steaks, medallions, strips, nuggets and even complicated shapes
• Trimmed red meat steaks and loins
• Pork bellies and trimmed ribs
• Plant-based Protein portions as fillets, strips, nuggets and more
• Fish steaks, sticks, nuggets and more

How much more yield can I get with the DSI 812 than with a blade cutter?

It depends on your process and the accuracy you will work out for the cutting programs. Different cuts also have a different potential for yield increase. Looking at a defined strip in weight and dimension, the strip-yield increase could go up to 25% with the DSI 812 compared to a blade cutter. In other processes, an overall increase of up to 10% more yield can justify the entire investment for this equipment.

What is the minimum capacity for DSI 812?

Optimally, we suggest a capacity between 400kg and 1400kg/h, but the capacity range also depends on the process you are looking for. A particular seasonal product might be run at 250kg/h to get 2.5 tons done on one business day, while the major capacity over the year is around 800-1200kg/h. But of course, there is no minimum capacity for the DSI 812 – if you want to run 1 kg/h, it’s possible.

Is a waterjet more water-consuming than a blade cutter?

No, in most cases, the blade cutter uses more water for cooling and keeping the blade clean than the waterjet uses for cutting.

Can I still label my poultry product as fresh when using a waterjet cutter?

Yes, of course – maybe even fresher! Waterjet cutting is USDA-approved technology and is even seen as providing higher shelf life than regular cutting technology. Furthermore, the water used with waterjet technology is sterile and creates a greater hygienic cutting environment.

Does any water get into the poultry when using a waterjet cutter?

No, we have done thorough investigations and are assured this doesn’t occur. We will be more than happy to send you the physical data which underlines this.

In what way is the DSI 812 intelligent?

It’s intelligent because it’s able to create a unique and optimal cutting pattern for every single piece of raw product due to onboard scanner which scans every product while entering the machine. Computer controlled consistency improves product quality by driving down human error. This provides you with complete control of the output by hitting your weight and dimension targets every time.

How many patterns can the DSI 812 cut in?

As many as you can imagine. It comes with 50 menus preinstalled containing several subroutines that will help you optimize the settings according to your needs.

How do I fit the DSI 812 into my line?

It’s pretty straightforward. You replace your blade cutter with the DSI 812 and integrate it. Then you have a uniquely flexible solution that lets you change the cutting pattern with a click.

What’s the Jet-Block technology, and how can it benefit me?

The Jet-Block Technology allows you to cut your creative shape fast and in one go. This JBT-patented innovation makes it possible to stop cutting for a split second and start immediately again. Together with shared cutters on one piece, it makes the DSI 812 the waterjet with the highest capacity and accuracy in the poultry area. In addition, it also makes it possible to do unique cuts as it can move over the product without cutting while maintaining the high cutter speed.

Does the DSI 812 need more maintenance than a blade cutter?

No, on the contrary. Because unlike the blade cutter, the waterjet cutter uses water as a blade, which means it never has to be sharpened nor replaced, resulting in less downtime.

Can JBT help me with product development?

Our experienced food specialists have access to more than 10.000 database applications and tests. Combined with their vast knowledge from product demonstrations and equipment advantages, they will help you develop new product ideas and enhance existing processes. We can also support you with product testing to suggest improvements to your recipe.

Why should my business consider the DSI 812?

Because regardless of if you are cutting by hand, using a blade cutter, or a waterjet portioner already, the DSI 812, with its intelligent, flexible, and innovative technology, will maximize yield, increase throughput, and optimize labor efficiency regardless of the size of your company.

Solutions

Which solutions and products do JBT offer?

• Marination: Brine and Injection Systems.
• Portioning and slicing: slicing, waterjet portioning, sorting and harvesting.
• Preparation: grinders, mixers and formers.
• Coating: breader, batter, pre-duster and mixer.
• Frying: fryer and filtration systems.
• Cooking: linear and spiral convection, impingement and contact cooking ovens, grilling systems, searing and grill marking systems, and steam cooking systems.
• Freezing and chilling: spiral freezers, linear IQF and impingement freezers.
• High-pressure processing: HPP machines.
• Tray sealing: tray sealing packaging technology.
• Inspection: X-ray food inspection systems, contamination detection of both raw protein and packaged products.

Please check out our product portfolio (pdf) to see the full range of our offering.

How can your equipment help me protect my brand?

Food safety is one of our areas of expertise, and our products are hygienic by design. We provide food safety solutions for portioning, cooking, frying, freezing, chilling and proofing, high-pressure processing, packaging, inspection, and food portioning. JBT always strive for safety and smartness in our design.

Are your solutions compatible with IoT?

Yes, JBT OmniBlu® is our cloud-based performance optimization platform. A secure big data analytics technology that gathers and analyses your JBT equipment and process performance in real time. JBT OmniBlue will detect potential issues before they turn into problems. It will also improve the overall efficiency of your operations. Our system can inform your people when action is required – or automate that action for lightning fast response. In short, it’s a solution that will maximize uptime, productivity, and profit. Effortlessly. Read more about OmniBlu here.

Can you help me design a more efficient production line?

Yes! We offer you a high service level, in-depth knowledge of production line design, and a broad range of innovative technology to meet every challenge you face. With the world’s largest food testing database, we know how to make the most out of your product in taste, yield, and consistency. Contact your local sales office to schedule a meeting.

Are your products standardized, or do you also offer tailored solutions?

We will always provide you with a tailored process and high-quality machinery to create a production line performing to the optimum level.

Service & Customer Care

Does JBT have a service program?

Yes, JBT OmniBlu® is the smart way to produce more daily tonnage. It’s a maintenance and operational partnership that helps you implement planned maintenance budgets that will save you money in the long term. With OmniBlu, you can ensure that your production always meets intended goals and that the equipment performs optimally while minimizing unplanned downtime. While you focus on growing your business, we will keep your equipment running at its best.

You can read more about OmniBlu here.

How can you help me with food safety?

Food safety starts at the drawing board with “hygiene by design.” We design to minimize all unnecessary surfaces and use as little material as possible to avoid dirt traps. Furthermore, we use regular inspections and preventive maintenance to guarantee safe operations. Thanks to planned care of your equipment, you can rest assured that the equipment is safe to operate. You can also ensure food safety by using our certified lubricants and detergents.

We believe in relentless continuous improvement. Training is fundamental in developing and assuring a safe operation, and we offer a range of tailored training options to suit every need.

I want to report an error or need help from a technician – what should I do?

Contact your local service office using this form.

Do you offer remote support?

You can count on JBT to help protect your investment. A well-maintained machine should not stop. But if it does, we will do our utmost to get you up and running again. If enrolled in our OmniBlu program, you can receive phone or Microsoft Teams support during business hours.

Furthermore, OmniBlu provides an accurate picture of the food processing operations and performance without always having to be there in person.